Privacy Policy
Learn how HiCoCo collects, uses, stores, and protects your data.
Last Updated
April 4, 2026
Data We Collect
To provide HiCoCo’s chat, learning, and account features, we may collect:
- Account information such as email address, sign-in identifiers, and basic profile data
- Usage data such as chat history, saved vocabulary, learning progress, subscription status, and in-app activity logs
- Device and diagnostic data such as device model, OS version, crash logs, and performance information
- Information you send through support requests or email communication
How We Use Data
We use this data to:
- Deliver core features including AI chat, dictionary lookup, pronunciation feedback, and learning reports
- Remember your learning state and improve continuity across conversations
- Process subscriptions, manage accounts, support customer service, and troubleshoot issues
- Analyze product usage to improve quality, reliability, and overall experience
Third-Party Services
We may rely on third-party services to operate HiCoCo, including:
- Cloud infrastructure and storage providers
- Payment and subscription processors such as the App Store and Google Play
- Analytics and crash-reporting providers
These providers process data only as needed to perform their services and under their own privacy terms.
Storage and Security
We use reasonable technical and organizational safeguards to protect your data, including access controls, encrypted transmission, and least-privilege practices. No method of transmission or storage can be guaranteed to be completely secure.
Your Rights
Where applicable law allows, you may have the right to:
- Access, update, or correct your personal data
- Request deletion of your account and related data
- Object to or restrict certain processing activities
- Contact us with privacy questions or complaints
To exercise these rights, email support@hicoco.app.
Children’s Privacy
HiCoCo is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe such data was collected by mistake, contact us and we will take appropriate action.
Contact
If you have any questions about this policy, contact support@hicoco.app.